As Landlord or Property Manager, it is your obligation to provide a safe home for your tenants. This responsibility also includes repairs. However, it depends on the type of repairs. There are two types: emergency repairs. and routine repairs.
Emergency repairs
The Landlord or Property Manager is always responsible for emergency repairs. You must respond to a tenant’s request within 24 to 48 hours. If you do not respond, your tenant is allowed to organise by themselves a repair of up to a maximum value of two weeks’ rent.
According to the Residential Tenancies Authority of Queensland, these are some examples of emergency repairs:
- a burst water service or a serious water service leak
- a blocked or broken toilet
- a serious roof leak
- a gas leak
- flooding or serious flood damage
- serious storm, fire or impact damage
- a failure or breakdown of the gas, electricity or water supply
- a failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating
If the tenant is the one to pay the repairer, they will need to give all the receipts to theLandlord or Property Manager, who must reimburse the tenant back within seven days.
Routine repairs
Some important routine repairs and maintenance work to add to your to-do list are storm and fire preparations, termite inspections, pest control, air conditioner maintenance and gardening maintenance. Regular repairs and maintenance will provide your tenant with a clean and fit property as well as ensuring your investment is meeting the best standards.
Stacey Lee Realty has experienced Property Managers to handle the task of maintaining your investment and ensure your investment is working for you with minimal hassles. Call us today at 07 3399 2966 or visit www.staceyleerealty.com.au