Good communication is needed in a strong relationship between a Tenant and the Landlord or Property Manager. According to a survey from rent.com.au, 64% of respondents said they valued good communication as a key focus. Here are some tips to improve your communication skills.
Respond in a timely manner
Your tenants will want to be updated on anything that occurs in your investment property, such as maintenance and rental payments. Staying in regular contact is key. No matter how big or small the issue, make sure not to leave the other person hanging.
Make use of technology
You should use appropriate methods and systems to keep things running smoothly. An overflowing inbox can become stressful, but there are all kinds of technology to make work more efficient. Property management software can help you keep track of things while you need to be on the go.
Be approachable
Property management can be tiring and stressful, but always be sure that your tenants are able to reach you during business hours. Set up ways to resolve an issue through a preferred trades list after hours.
Stay updated on state laws
All states and territories have different and often changing rules and codes regarding legislation. You will want to keep track of news and changes for your credibility as an effective Landlord/Property Manager, but also to ensure you’re holding your property up to the highest standards. Be sure to check relevant government websites for the latest guidelines.
Stacey Lee Realty has experienced Property Managers to handle the task of maintaining your investment and ensure your investment is working for you with minimal hassles. Call us today at 07 3399 2966 or visit www.staceyleerealty.com.au